Problems we handle
Consumer problems DoLado helps to resolve
When a bill, an agreement or a purchase does not go as expected, DoLado helps you understand the situation and handles the complaint with you, always with the text reviewed and authorised by you before it is sent.
Choose the area of your problem
Telecoms
Internet, TV, mobile and landline.
For example:
Energy
Electricity: bills, meter readings and charges.
For example:
Purchases and Refunds
In-store and online purchases, returns and guarantees.
For example:
Gas
Bills, meter readings, charges and supply cuts.
For example:
- Very high bills
- Charges you do not recognise
- Supply cut off
- Switching supplier
Water
Bills, meter readings and charges for your water supply.
For example:
- Very high bills
- Estimated readings
- Charges you do not recognise
- Supply cut off
Could not find your situation?
Check for free whether DoLado can help, or tell us directly what happened.