Telecoms
Problems with your telecoms provider
Internet, TV, mobile or landline: when something does not match what you signed up for, DoLado helps you understand the situation and handles the complaint with you.
Common problems
Has your provider raised the price during the minimum term?
Your monthly fee went up and you are not sure the increase was allowed by your agreement.
Find out moreWant to cancel during the minimum term?
You want to leave before the minimum term ends and do not know how much it may cost.
Find out moreFound a charge on your bill that you do not recognise?
A service or amount you did not ask for or do not recognise appeared on your bill.
Find out moreStill being charged after cancelling the service?
You asked to cancel, but bills or direct debits keep arriving.
Find out moreIs the service you signed up for not working as it should?
Faults, outages or speeds well below what you signed up for.
Find out more
Could not find your situation?
Check for free whether DoLado can help, or tell us directly what happened.